This week, lawmakers voted to allow Internet service providers to violate your privacy for their own profit. Not only have they voted to repeal a rule that protects your privacy, they are also trying to make it illegal for the Federal Communications Commission to enact other rules to protect your privacy online.
Because your Internet service provider controls your connection to the Internet, it is in a position to see everything you do on the Internet. Unlike a search engine or social networking platform or news site, you can’t easily switch to a competitor. And there’s not a lot of competition in the market, either. If you have a choice between two high-speed providers in the US, consider yourself lucky.
What can telecom companies do with this newly granted power to spy on everything you’re doing? Of course they can sell your data to marketers – and the inevitable criminals and foreign governments who also line up to buy it. But they can do more creepy things as well.
They can snoop through your traffic and insert their own ads. They can deploy systems that remove encryption so they can better eavesdrop. They can redirect your searches to other sites. They can install surveillance software on your computers and phones. None of these are hypothetical.
They’re all things Internet service providers have done before, and they are some of the reasons the FCC tried to protect your privacy in the first place. And now they’ll be able to do all of these things in secret, without your knowledge or consent. And, of course, governments worldwide will have access to these powers. And all of that data will be at risk of hacking, either by criminals and other governments.
Surveillance is already the business model of the Internet, and literally hundreds of companies spy on your Internet activity against your interests and for their own profit.
Your e-mail provider already knows everything you write to your family, friends, and colleagues. Google already knows our hopes, fears, and interests, because that’s what we search for.
Your cellular provider already tracks your physical location at all times: it knows where you live, where you work, when you go to sleep at night, when you wake up in the morning, and – because everyone has a smartphone – who you spend time with and who you sleep with.
And some of the things these companies do with that power is no less creepy. Facebook has run experiments in manipulating your mood by changing what you see on your news feed. Uber used its ride data to identify one-night stands. Even Sony once installed spyware on customers’ computers to try and detect if they copied music files.
Aside from spying for profit, companies can spy for other purposes. Uber has already considered using data it collects to intimidate a journalist. Imagine what an Internet service provider can do with the data it collects: against politicians, against the media, against rivals.
Of course the telecom companies want a piece of the surveillance capitalism pie. Despite dwindling revenues, increasing use of ad blockers, and increases in clickfraud, violating our privacy is still a profitable business – especially if it’s done in secret.