My first instinct is to recoil in horror. It sounds like every dystopian sci-fi epic.
But why do I feel this way? Partly it is the lack of genuine personality behind the interaction. It is the Uncanny Valley of sincerity. When Facebook wishes you happy birthday, it is a purely mechanical response - not an outpouring of genuine feeling.
There’s also the issue of why they do this. At a base level, it is money. They want you to feel a positive association with their “brand” so that you will spend money with them.
They are hijacking your emotions. Nothing new here…
But in the airline example, there is a sinister asymmetry. They know everything about you - and you know nothing about them.
Let’s correct that.